Partner portal
One portal for everything.
Ordering, COAs, dropship, private label and your team, in one place. Included with every approved account.
- US fulfillment and operationsPacked and shipped from our US facility.
- Same-day shipping(orders before 2 PM ET Mon–Fri)
- A serial on every vialEach one linked to its lot and that lot’s COA.
- Verified partners onlyNPI or EIN verified before pricing unlocks.
Inside your partner account
A tour of the portal.
Ordering
Order the way you actually buy.
Your tier pricing is applied across the whole catalog, and large orders take seconds instead of a phone call.
- Catalog with your tier pricing on every SKU
- Bulk order: type quantities, paste from an invoice or upload a CSV
- Quotes for volume and custom requests
- Card or Same Day ACH at checkout
Your account
Everything about your account, on one screen.
Your tier, your progress to the next one, open orders and a direct line to our team are on the dashboard when you sign in. Real people, real support.
- Tier status and progress toward the next tier
- Order history with one-click reorder
- Invoices for every order and monthly statements
- Staff logins with ordering and billing roles
Dropship
Ship to your customers, under your name.
Send orders straight to your customers. They see your brand on the box, the insert and the order emails.
- Blind shipping, so the parcel carries your details
- Custom logo boxes and insert cards
- Import dropship orders from a CSV
- Order emails to your customer in your branding, never ours
Private label
Your brand on the vial, managed in the portal.
Setup, label proofs, your own inventory pool and production status all live in one place.
- Four-step setup with label proofs to approve
- Your own private-label inventory pool
- ACH invoices for production runs
- Bridge supply while your branded stock is made
Education
Guides for your own customers.
RefPad gives your customers a branded home for your guides, handouts and onboarding.
- Your own branded guide library
- Share links and handouts with your customers
- Activation from your partner account
Screens from a demo partner account with fictional company details.
Get your partner account.
Tell us about your business, verify by NPI or EIN, and your pricing unlocks.